In-person event| Wednesday, May 18, 2016 | 11:30 a.m.–1 p.m.
Technology lunch and learn
With today’s enhanced technology capabilities, the customer relationship doesn’t end with the sale and delivery of the product or service. Can customer relationship management’s (CRM) ability to manage field service help you continue customer support and gain valuable insight after the sale?
Join us on May 18 for the latest installment of our lunch and learn series to provide technology thought leadership to Kansas City business executives. During this informative event, RSM advisors will help you understand how CRM platforms can help your organization:
Identify and take advantage of cross-sell and upsell opportunities with sales working in synchronization with field service
Gain the insight to predict and prevent issues in the field, rather than respond to them
Manage your field resources and workforce by availability, logistics, skill level, workload, automated scheduling and more
Manage every interaction throughout the customer life cycle for superior customer experiences
Presenters will include:
Rob Pike, Manager, Technology and Management Consulting, RSM US LLP Event details Wednesday, May 18, 2016 11:30 a.m.–1 p.m.
Location RSM office 4801 Main Street, Suite 400 Kansas City, MO 64112